Proudly Serving the Entire Great State of Colorado!

Castle Rock Insurance FAQs

Castle Rock Insurance is a licensed Colorado insurance agency that helps individuals, families and businesses find insurance solutions tailored to their needs. We assist with a wide range of personal and commercial insurance products, including homeowners, auto, business, health, life and specialty insurance.

Because every insurance situation is different, you may work directly with Castle Rock Insurance or, when appropriate, with one of our trusted specialty partners who has expertise in your specific type of coverage. Our goal is to connect you with the right licensed insurance professional while making the insurance shopping process simple, efficient and personalized.

Castle Rock Insurance is a licensed Colorado insurance agency, not an insurance company. Insurance companies underwrite policies, determine eligibility, set premiums and pay covered claims.

Depending on the type of coverage requested, Castle Rock Insurance may assist directly or coordinate your request with a trusted specialty insurance partner. The licensed agency that places and services the policy will serve as the agency of record and will be identified before coverage is purchased.

Your insurance policy will be serviced by the licensed insurance agency that places your coverage. Depending on your insurance needs, that may be Castle Rock Insurance or a trusted specialty insurance partner selected to assist with your request.

The servicing agency will be your primary point of contact for policy changes, renewals, billing questions, certificates of insurance and claims assistance. Their contact information will be provided before your policy is issued.

Yes. Castle Rock Insurance is owned and operated by licensed Colorado insurance professionals with experience helping individuals, families and businesses find appropriate insurance coverage.

Depending on the type of insurance requested, Castle Rock Insurance may assist directly or coordinate your request with a trusted specialty insurance partner that has expertise in a particular type of coverage. Regardless of who assists with your quote, you’ll work with a licensed insurance professional before purchasing a policy.

No. Castle Rock Insurance does not distribute your information to multiple insurance agencies.

Your request is reviewed by our team and, if appropriate, assigned to a licensed Castle Rock Insurance agent or a trusted specialty insurance partner based on your insurance needs. In most cases, you’ll work with a single licensed insurance professional throughout the quoting process, helping to provide a more personalized experience and avoid unwanted sales calls.

Castle Rock Insurance uses AI to help answer incoming calls, collect basic insurance information and direct each request to the most appropriate licensed insurance professional. This allows us to respond more quickly, gather important details upfront and provide a more efficient experience for our customers.

Our AI assistant also helps reduce spam calls, telemarketers and other unwanted solicitations so our team can spend more time assisting customers who are looking for insurance.

If you’re requesting an insurance quote, a real licensed insurance professional will always follow up with you before any insurance recommendations or coverage decisions are made. Depending on your insurance needs, that may be a Castle Rock Insurance representative or a trusted specialty partner with expertise in the type of coverage you’re seeking.

Castle Rock Insurance primarily operates by appointment so we can ensure you meet with the licensed insurance professional best suited for your insurance needs.

While we do not offer walk-in appointments at our Castle Rock office, we’d be happy to schedule a convenient time to meet with you. Depending on the type of insurance you’re looking for, your appointment may be held at our office, another convenient location or by phone or video conference.

Please contact us to schedule an appointment, and we’ll be happy to assist you.

Yes. Castle Rock Insurance can assist with individual health insurance, Medicare and other health insurance products.

Because health insurance is a specialized area, we may coordinate your request with a trusted specialty partner who is licensed to offer health and Medicare insurance products. Your specialty partner will review your needs, explain your coverage options and help you find a plan that fits your situation. Contact us or submit a quote request, and we’ll connect you with the appropriate licensed insurance professional.

The fastest way to get connected with the right insurance professional is to call our office and follow the prompts from our automated assistant. This helps us gather basic information, reduce unwanted solicitation calls and connect you with the most appropriate licensed insurance professional based on your insurance needs.

If you have questions about an existing insurance policy, you can also email policy@castlerockinsurance.com.

You can reach our office directly at (720) 792-7140 to leave a message about your insurance request.Ā  A licensed agent will follow up to address your concerns & questions.

Getting started is simple. You can request a quote online, call our office or submit your insurance information through one of our secure forms. We’ll review your information and determine the best way to assist you based on the type of insurance you’re looking for.

Depending on your insurance needs, you may work directly with Castle Rock Insurance or with one of our trusted specialty partners who specializes in that type of coverage. A licensed insurance professional will review your information, answer your questions and provide personalized insurance recommendations before you make any coverage decisions.

No. Requesting an insurance quote from Castle Rock Insurance is completely free and does not obligate you to purchase a policy.

Our goal is to help you understand your coverage options and connect you with the licensed insurance professional best suited to your needs. You’re free to review your options, ask questions and decide whether the coverage is right for you before making any commitment.

Sí. Castle Rock Insurance puede ayudar a clientes que prefieren comunicarse en español.

Para brindarle la mejor atención, le recomendamos enviar un correo electrónico a info@castlerockinsurance.com con una descripción de los servicios de seguros que necesita, junto con su nombre y la mejor forma de comunicarnos con usted. Coordinaremos su solicitud con un agente de seguros bilingüe con licencia que hable espaƱol y pueda ayudarle durante el proceso de cotización.

×