Effective Date: 4/27/2025

At Castle Rock Insurance, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide when you visit castlerockinsurance.com. By using our website, you agree to the terms outlined in this policy.

Information We Collect
When you visit our website, we may collect certain types of personally identifiable information (“Personal Information”) that you voluntarily submit. The types of Personal Information we may collect include:

• Contact Information: Your name, email address, phone number, and mailing address.

• Policy Information: Details about your insurance policies, coverage, and claims history.

• Website Usage Information: Non-personally identifiable information about your visit, including your IP address, browser type, operating system, and pages viewed.

How We Use Information
We may use the Personal Information we collect for the following purposes:

• Providing Services: To offer insurance quotes, administer policies, process claims, and respond to your inquiries or requests.

• Communication: To communicate with you about our products, services, updates, and promotional offers.

• Improving User Experience: To analyze website usage, monitor trends, and enhance your experience on our website.

• Legal and Compliance: To comply with applicable laws and regulations and to protect our rights, property, and safety.

Information Sharing
Castle Rock Insurance may share or resell collected Personal Information to trusted third parties for the purpose of providing insurance services or connecting you with available coverage options. We do not sell, trade, or rent your Personal Information for unrelated third-party marketing purposes. Information may also be shared in the following situations:

• Service Providers: We may engage third parties to assist in delivering services, such as claim management, customer service, or website analytics. These parties are required to protect your information.

• Legal Requirements: We may disclose your information if required by law, regulation, court order, subpoena, or government request.

• Business Transfers: If Castle Rock Insurance undergoes a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.

Data Security
We implement industry-standard security measures to help protect your Personal Information from unauthorized access, use, or disclosure. However, no system can guarantee absolute security.

Third-Party Websites
Our website may link to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing them with any information.

Children’s Privacy
Our website is not directed toward children under the age of 18. We do not knowingly collect Personal Information from children. If we become aware that we have inadvertently collected such information, we will promptly delete it.

Changes to This Privacy Policy
Castle Rock Insurance reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and the revised effective date will be indicated at the top.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or the use of your Personal Information, please contact us at info@castlerockinsurance.com.

By using our website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

Last Updated: 4/27/2025