Castle Rock Insurance LLC is a licensed independent Colorado insurance agency and brokerage serving individuals, families, property owners and businesses throughout the state. We help clients understand their insurance needs, compare available options and access appropriate insurance markets for personal, commercial and specialty coverage.
Because insurance needs and market availability can vary, Castle Rock Insurance may assist directly or, when appropriate, work with a carefully selected licensed Insurance Partner whose experience or market access is well suited to the request. When a partner is selected, the request is generally assigned exclusively to that one licensed professional or agency rather than distributed among multiple unrelated retail insurance agents.
Castle Rock Insurance LLC is a licensed independent Colorado insurance agency operating under Colorado Agency License #935334. We are not an insurance company. Insurance companies are responsible for underwriting coverage, determining eligibility, setting premiums, issuing policies and handling covered claims.
Castle Rock Insurance may assist with an insurance request directly or, when appropriate, coordinate the request with a carefully selected licensed Insurance Partner. The licensed agency that ultimately places the policy will generally serve as the agency of record and handle ongoing policy servicing. Depending on the transaction, that may be Castle Rock Insurance or the selected Insurance Partner, and the responsible agency will be identified before or in connection with the purchase of coverage.
Your insurance policy will be serviced by the licensed insurance agency that ultimately places your coverage. Depending on your insurance needs and the market used to place the policy, that may be Castle Rock Insurance or a carefully selected licensed Insurance Partner.
The agency responsible for your policy will be clearly identified and will generally serve as your primary point of contact for policy changes, renewals, billing questions, certificates of insurance and claims assistance. Castle Rock Insurance can also help direct you to the appropriate servicing agency if you are unsure who to contact.
No. Castle Rock Insurance does not routinely distribute your insurance request or contact information to multiple unrelated insurance agencies. Our goal is to find the best solution for your request, whether that means assisting through Castle Rock Insurance or carefully selecting a licensed Insurance Partner based on your insurance needs, their experience and available insurance markets.
If an Insurance Partner is selected, your request is generally assigned exclusively to that partner. If they are unable to reach you, cannot assist with the coverage you need or do not have access to an appropriate insurance market, Castle Rock Insurance may select a different licensed Insurance Partner to assist you.
Yes. The owner of Castle Rock Insurance is a licensed Colorado Resident Insurance Producer under Producer License #928992 and holds National Producer Number (NPN) #22090882. Castle Rock Insurance LLC is separately licensed as a Colorado insurance agency under Agency License #935334.
The producer license applies to the owner individually, while the agency license applies to Castle Rock Insurance LLC as the business entity. Both licenses authorize insurance activities within the scope permitted by Colorado law and the applicable license.
Castle Rock Insurance uses a friendly automated assistant named Ella to help answer incoming calls, gather basic information about your insurance needs and make sure your request gets to the right licensed insurance professional. We encourage callers looking for insurance to interact with Ella because the information she collects helps us better understand your request and determine how we can best assist you.
Ella also helps Castle Rock Insurance manage the high volume of telemarketing and solicitation calls we receive, allowing our team to focus more time on people who actually need insurance assistance. If you are contacting us about an insurance request, a licensed insurance professional will always follow up to assist you. Ella helps with the initial intake and routing process, but she does not replace the licensed professionals who provide insurance services.
Castle Rock Insurance does not currently offer walk-in appointments at our Castle Rock office. Most insurance requests are handled by phone, email or scheduled appointments so we can make sure you are connected with the appropriate licensed insurance professional.
If you prefer to meet with someone in person, Castle Rock Insurance can coordinate an appointment with a carefully selected local Insurance Partner who accepts in-person appointments. We will let you know who you will be meeting with and where the appointment will take place before your visit.
Yes. Castle Rock Insurance can assist Colorado individuals and families with health insurance, Medicare and other health-related insurance needs.
Because health insurance and Medicare require specialized knowledge and licensing, Castle Rock Insurance may coordinate these requests with a carefully selected licensed Insurance Partner who specializes in this area. Our goal is to find the best solution for your request and connect you with an appropriately licensed professional who can explain your options and assist with coverage.
The best way to get started is to call Castle Rock Insurance and speak with Ella, our friendly automated assistant. Ella will ask a few basic questions about your insurance needs so we can better understand your request and make sure it reaches the right licensed insurance professional. A licensed insurance agent will always follow up after you speak with Ella to personally assist with your insurance request.
If you have a question about an existing insurance policy, you can also email policy@castlerockinsurance.com. You can also reach our office directly at (720) 792-7140 to leave a message, and a licensed agent will follow up to address your questions or concerns.
Getting started is simple. You can request a quote online, call Castle Rock Insurance or submit your insurance information through one of our secure forms. We’ll review your request, learn about your coverage needs and determine the best available approach for helping you find an appropriate insurance solution.
As an independent insurance agency, Castle Rock Insurance works with a variety of insurance markets and resources. Depending on your needs, we may assist directly or carefully select a licensed Insurance Partner with appropriate experience and market access. Our goal is to find the best solution for your request while making sure you work with a licensed insurance professional who can explain your options, answer your questions and help you through the quoting process.
<p>A Castle Rock Insurance <strong>“Exclusive Insurance Partner”</strong> is a carefully selected, Colorado-based and fully licensed insurance professional or agency that we work with to help serve certain client insurance needs. Partners are selected based on factors such as their experience, area of expertise, service approach and access to insurance markets that may be appropriate for a particular client or risk.</p>
<p>The term <strong>“exclusive”</strong> refers to how we handle the individual insurance request. When a partner is selected, Castle Rock Insurance generally assigns that request to one Insurance Partner rather than distributing the client’s information among multiple unrelated insurance agencies. Our objective is to provide a more personalized experience and find the best available solution for the client’s insurance needs.</p>
<p>Castle Rock Insurance remains a licensed independent Colorado insurance agency and brokerage. Our Insurance Partners are part of how we expand the expertise and insurance options available to our clients when appropriate, rather than operating as an affiliate or lead-generation website that simply distributes insurance inquiries.</p>
No. Insurance quotes through Castle Rock Insurance are free of charge, and requesting a quote does not obligate you to purchase a policy.
Our goal is to help you understand your options and find the best available solution for your insurance needs. You are free to review any quote, ask questions and decide whether the coverage, price and insurance company are right for you before making any commitment.
Sí. Castle Rock Insurance puede ayudar a clientes que prefieren comunicarse en español.
Para brindarle la mejor atención, le recomendamos enviar un correo electrónico a info@castlerockinsurance.com con una descripción de los servicios de seguros que necesita, junto con su nombre y la mejor forma de comunicarnos con usted. Coordinaremos su solicitud con un agente de seguros bilingüe con licencia que hable español y pueda ayudarle durante el proceso de cotización.
