Effective Date: August 2, 2026
Welcome to castlerockinsurance.com (the “Website”), owned and operated by Castle Rock Insurance LLC (“Castle Rock Insurance,” “we,” “our” or “us”), a Colorado-licensed insurance agency.
By accessing or using this Website, submitting an insurance request, uploading documents or communicating with us electronically, you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, please discontinue use of the Website.
Castle Rock Insurance is a Colorado-licensed insurance agency serving individuals, families, property owners and businesses throughout Colorado. We help clients evaluate insurance options across a wide variety of personal, commercial and specialty insurance products.
Depending on the type of insurance requested, market availability, licensing requirements, carrier appointments or the complexity of a particular risk, services may be provided directly by Castle Rock Insurance or through a licensed insurance producer, insurance agency, broker or specialty insurance partner (“Referral Agent”).
Referral Agents are independently owned and operated businesses responsible for the insurance advice, recommendations, quotations, underwriting submissions and policy services they provide.
This Website provides general insurance information and allows consumers and businesses to request insurance assistance. Information on this Website is intended for educational purposes only and should not be considered legal, tax, financial or individualized insurance advice.
Descriptions of insurance products are general summaries. Coverage is subject to the terms, conditions, exclusions, limitations and endorsements contained in the applicable insurance policy.
By submitting an insurance request, you authorize Castle Rock Insurance to review the information provided and, when appropriate, share it with one or more Referral Agents, insurance carriers, wholesalers, managing general agencies, program administrators or other insurance-market participants reasonably necessary to evaluate, quote, place or service your insurance request.
Castle Rock Insurance generally seeks to limit the distribution of your information to professionals reasonably believed capable of assisting with your insurance needs.
You are under no obligation to purchase insurance from Castle Rock Insurance or any Referral Agent.
Castle Rock Insurance is not an insurance company and does not underwrite insurance policies.
Submitting information through this Website, receiving an estimate, communicating with our staff or uploading existing insurance policies does not create, bind, renew, modify or replace insurance coverage.
Coverage becomes effective only after an authorized insurance carrier or licensed insurance professional confirms that coverage has been bound.
Insurance eligibility, premiums, underwriting decisions and policy terms are determined solely by the issuing insurance company.
Any premium estimate, cost range, minimum premium or pricing information provided through this Website or during an initial discussion is for general informational purposes only.
Final premiums may differ based upon underwriting, inspections, claims history, credit-based insurance information where permitted by law, property characteristics, business operations, selected coverages and other applicable rating factors.
Quotes may change or expire before coverage is bound.
You agree to provide accurate, complete and current information. You represent that you are authorized to provide information concerning yourself and any other person, property, vehicle or business included in your insurance request.
False, misleading or incomplete information may affect eligibility, pricing, policy issuance or claim handling.
By providing your contact information, you authorize Castle Rock Insurance to communicate with you regarding your insurance request by telephone, email and, where permitted by your consent, text message.
If you separately consent to receive SMS communications, message frequency may vary and message and data rates may apply. Consent to receive marketing communications is not a condition of purchasing insurance.
You may opt out of marketing text messages at any time using any reasonable method, including replying STOP where applicable.
Castle Rock Insurance may use artificial intelligence, automated systems, chat tools, transcription services and workflow automation to assist with customer service, intake, scheduling, document processing and administrative communications.
These technologies support our operations but do not replace licensed insurance professionals. Automated systems cannot bind coverage, approve insurance applications or make underwriting decisions.
Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, protect and disclose personal information.
You agree not to:
Unless otherwise noted, all Website content, including text, graphics, images, logos, layouts and software, is owned by or licensed to Castle Rock Insurance and is protected by applicable intellectual property laws.
You may not reproduce, distribute or commercially exploit Website content without prior written permission.
This Website may reference or link to third-party insurance carriers, technology providers or other external websites. Castle Rock Insurance is not responsible for the content, security, availability or privacy practices of independently operated third-party services.
THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASTLE ROCK INSURANCE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY AND AVAILABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CASTLE ROCK INSURANCE, ITS OWNERS, EMPLOYEES, CONTRACTORS AND REPRESENTATIVES SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THIS WEBSITE, YOUR RELIANCE ON GENERAL WEBSITE CONTENT, THE ACTIONS OF INSURANCE CARRIERS OR REFERRAL AGENTS OR THE AVAILABILITY OF INSURANCE COVERAGE.
Nothing in these Terms limits liability that cannot lawfully be limited under applicable law.
These Terms are governed by the laws of the State of Colorado. Before initiating legal proceedings, both parties agree to make a good-faith effort to resolve any dispute informally.
Nothing in these Terms limits your rights under applicable insurance or consumer protection laws or prevents you from contacting the Colorado Division of Insurance or another governmental authority.
Castle Rock Insurance may update these Terms periodically. Updated Terms become effective upon posting to this Website. Continued use of the Website constitutes acceptance of the revised Terms.
If you have questions regarding these Terms of Service, please contact:
Castle Rock Insurance LLC
Attention: Chad
Email: info@castlerockinsurance.com
Website: castlerockinsurance.com
